FAQs
Where is the office of Chelsea Bankcard located?
Owner Run Offices in Big Sky, Montana & Eagle, Idaho
Representative Run offices in Bozeman, Montana; St. Louis, Missouri; Salt Lake City, Utah
What services do you offer?
We cater specifically to those in need of competitively price Merchant Services for their businesses. Our services include, but are not limited to credit card processing. More information can be found in our
services and
products page.
What is a merchant account and why do I need one?
A merchant account is an account at an Acquiring Bank and is used to fund you for your credit card transactions. You need a merchant account in order to accept and process credit card transactions.
How soon am I funded?
You’ll receive deposits directly into your checking account for your daily totals 2 business days after the transactions are taken.
Can I have my checking account at any bank?
We can connect to any checking account at a U.S. bank.
What is a payment gateway and why do I need one?
A payment gateway is a service that allows accepting credit cards over the Internet. A payment gateway does for a website what a terminal does for a store: it encrypts the credit card data and sends it out securely over the payment network.
What information do I need in order to apply for a merchant account?
The information required is contact information for your business, your refund policy, your monthly volume processing volume in dollars, your average transaction amount, your highest transaction amount and your Federal Tax ID, if you have one. We’ll also ask about what equipment you’ll be using, and what card types you’d like to accept (Visa/MasterCard/Discover/American Express).
When you complete the application, you’ll be required to supply personal identification information as per the Patriot Act. If you are a sole proprietor, we require a copy of a pre-printed voided check. If you are incorporated, we also need a copy of your proof of incorporation paperwork. If you are already processing credit cards, we also need three months of processing statements from your current provider. Other documentation may be required, depending on the monthly volume and average/high ticket amount you are applying for.
How long does the process take to get approved and up and running?
Once we receive your completed application and supporting documentation, it normally takes 2-3 business days to approve your application and create your merchant account. It can then take another 1-2 days to prepare your equipment.